Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Sitter, a service operated by Grove Companies, LLC (“we”, “us”). By creating an account or otherwise using Sitter, you agree to be bound by these Terms.

Accepting these terms

You must be at least 18 years old to create a Sitter account. By using Sitter, you confirm that you are an adult and have the legal capacity to enter into this agreement. If you do not agree to these Terms, do not use Sitter.

Your account

You are responsible for providing accurate information when you sign up and for keeping your account information up to date. You are also responsible for safeguarding your login credentials and for any activity that occurs under your account. Please notify us promptly if you suspect any unauthorized use.

Acceptable use

You agree not to use Sitter to:

• send unsolicited or bulk messages, spam, or any content the recipient has not agreed to receive;
• harass, threaten, defame, or harm any person, including babysitters on your roster;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• engage in fraudulent activity or violate any applicable law;
• interfere with or disrupt the service, or access it using any automated tool, script, or scraper without our prior written permission.

You also agree that the babysitters you add to your roster are real people you personally know and have a basis to contact for babysitting. We may suspend or terminate accounts that we reasonably believe violate these rules.

Babysitter consent

By adding a babysitter to your roster, you confirm that you have a personal relationship with them and a reasonable basis to believe they are open to receiving babysitting requests from you by text. Babysitters may opt out at any time by replying STOP to any message, after which Sitter will not send them further messages.

Payments between parents and sitters

Sitter does not process payments between parents and babysitters. Any pay rate displayed in a request is an estimate communicated between you and your sitter, and any actual payment is handled directly between the two of you outside of Sitter.

No warranty

Sitter is provided “as is” and “as available”, without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, error-free, or that any particular babysitter will respond to a request, accept a booking, or fulfill a confirmed booking. Sitter is a coordination tool; you remain solely responsible for arranging childcare and for the conduct of the people you choose to entrust with your children.

Limitation of liability

To the maximum extent permitted by law, Grove Companies, LLC and its officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of Sitter. Our total liability for any claim arising out of these Terms or your use of Sitter is limited to the greater of $50 or the amount you paid us in the 12 months preceding the claim.

Termination

You may delete your account at any time by emailing hello@hellositter.app. We may suspend or terminate your access to Sitter at any time if we reasonably believe you have violated these Terms or if we discontinue the service.

Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws principles. Any dispute arising under these Terms shall be brought in the state or federal courts located in Virginia.

Changes to these terms

We may update these Terms from time to time. If we make material changes, we will update the “last updated” date above and, where appropriate, notify account holders by email. Continued use of Sitter after a change constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email hello@hellositter.app.